Data sets are great – they make you feel invincible, right? You have all this knowledge at your fingertips – and knowledge is power, after all. Pretty sure Machiavelli said something of the sort…or Russel Crowe.
For those of you who are data-fanatics, what we’re about to say may not jive with you at first. That’s okay. Just do us a favor and let it simmer for just a bit. Alright, you ready?
Here it goes: Data is not the end-all-be-all driver to a successful marketing campaign.
No, of course we’re not saying that data isn’t useful, or that you should forego it altogether. We’re not masochists. But, we are telling you that focusing KPIs alone does not generate a robust marketing campaign.
So Much Data, So Little Impact
The ability to access data and analytics is at an all-time high. With fresh CRMs dropping daily and cool new apps to track all sorts of KPIs coming out faster than you can read this article, it’s almost impossible to avoid the data hype. Unfortunately, this can all too often create an addiction-like response to tracking these numbers. Tailoring your marketing plan and your content to only what the data sets tell you means that you’re reacting rather than acting. The result is a content strategy based on the past, not on what your audience is likely to do in the future. It also fails to tell you the most important information – why someone chose to interact with your content.
Thinking about the reasons your customers engage with you can help you better understand their motivations. Focusing on your customers’ motivations is the best way to decide what information you should be sharing, when, and how frequently. The goal is to share insightful, informative and engaging content that engages your customers on their level – based on their wants and needs, rather than your metrics.
Creative Leap of Faith
Ultimately, marketing should be driven by the value you provide your consumers or clients. Leveraging creativity to deliver distinctive and in-demand content does require taking some risks. Tap into pop culture, sentiments, and trends to create something unique that represents your brand. And guess what? Studies have shown that companies that focus on creativity first generate roughly ten percent higher revenue. So, even the data supports focusing on the creative!
We’re not saying you should ignore the data. What we’re aiming for is balance. Sometimes, that means working with a marketing firm that enjoys a good data set but also wants to really get into the work of the behavior and mindsets both of your business as well as your consumers. It’s understanding your audience that leads to the most creative, engaging, and results-driven marketing strategies.
Too much reliance on data can detract from your brand identity and your overall mission. We’ve seen too many businesses get bogged down in the data and lose sight their original goals as a result. You don’t want that – we don’t want that for you!
We can help you curate content that builds on your brand and bolsters your engagement metrics too. We’ll still get you the data you crave, but you’ll know more about the best ways to use it!